Oasis Redesign

I redesigned the process of scheduling an advising appointment through the UC Davis Oasis Website.

  • UIUX Design, User Research, Ideation

  • 6 hours

  • Figma

Project Brief

Problem

Prompt

Solution

Redesign an aspect of the Oasis website to make it more user friendly.

Scheduling advising appointments through Oasis can be an unnecessarily complicated process for students, especially for incoming students who are using this interface for the first time. There are many extra steps and external links that hinder the flow of this process for students.

In order to make this a smoother process, I removed the unnecessary content and include an FAQ section to aid new students.


Target Audience

My primary target audience is hiring professionals at Silicon Valley tech companies. My secondary audience is womxn who are applying to tech positions at Silicon Valley companies.

User Research

I sent out a google form and received 12 responses from third year UC Davis Students who use Oasis.


Research Insights

  • There are too many unnecessary steps

  • The buttons are not clear enough

  • It is difficult to understand which advisor to schedule with based on the help the user needs


Make the website more user friendly by making helpful information more accessible, clarifying the buttons, and removing unnecessary content.

Goal

Low-Fidelity Prototypes

To help me ideate different design solutions, I took to procreate to sketch out different options to tackle all the pain points. I wanted to create the most minimal and easy flowing design possible.


Mid-Fidelity Prototypes

After testing different solutions through my sketches, I opened Figma to begin narrowing down the details in the mid-fis.



High-Fidelity Prototypes

In the high-fis, I decided to maintain the color scheme and use it to draw attention to buttons and other resources to make it more understandable for the user. I made important information more accessible by displaying it upfront. For example, the names of the advisors are written next to their available times.

Visual Design

In terms of visual design, I maintained a similar brand as that of the original design to ensure that it flows with the rest of the website.

The most challenging aspect of this project was finding solutions to make the process most intuitive for the user. I had to do a deep dive into every step that was included in the original design and decipher which was necessary and which wasn’t. Designing systems that aid users, such as the FAQ section on the first page, seemed to be my best option in the matter. 

If I return I would add an extra step in between the scheduling and confirmation to make sure the user does not confirm their appointment by accident. I would also fully prototype and user test this new design to find new pain points. 


Reflection

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